Legal Disclaimer: These policies are provided as templates and should be reviewed by qualified legal counsel before implementation. MyFinanceTeam reserves the right to update these policies at any time.
Privacy Policy
Last Updated: December 19, 2024
1. Introduction
MyFinanceTeam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.myfinanceteam.ca or use our professional services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Business information (company name, role, industry)
- Financial information necessary to provide services
- Communications and correspondence with us
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide professional financial services
- Communicate about our services and respond to inquiries
- Improve our website and services
- Comply with legal and regulatory requirements
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- With professional service providers (accountants, lawyers) as necessary
- To protect our rights and property
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure server infrastructure
- Limited access to personal information
- Regular security assessments
6. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- File a complaint with privacy authorities
7. Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Financial and business records may be retained for up to 7 years as required by Canadian tax and business regulations.
8. Contact Us
For privacy-related questions or requests, contact us at:
Email: privacy@myfinanceteam.ca
Phone: 519-608-9883
Address: Woodstock, Ontario, Canada
Terms of Service
Last Updated: December 19, 2024
1. Acceptance of Terms
By accessing and using MyFinanceTeam's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
MyFinanceTeam provides professional financial services including:
- Bookkeeping and accounting services
- Payroll processing and management
- Fractional CFO services
- Tax planning and preparation
- Cash flow management
- Financial consulting and advisory services
3. Professional Relationship
Our services create a professional services relationship, not an employment relationship. We maintain independence in performing professional services while acting in your best interests.
4. Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information
- Maintain proper books and records
- Pay fees according to agreed terms
- Respond promptly to requests for information
- Comply with applicable laws and regulations
5. Fees and Payment
- Fees are based on agreed-upon rates and scope of work
- Payment terms are typically net 30 days unless otherwise agreed
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
6. Confidentiality
We maintain strict confidentiality of all client information in accordance with professional standards and applicable laws. This obligation continues indefinitely, even after the termination of our professional relationship.
7. Limitation of Liability
Our liability for any claim related to our services is limited to the fees paid for the specific services that gave rise to the claim. We are not liable for consequential, indirect, or punitive damages.
8. Professional Standards
Our services are performed in accordance with Canadian professional accounting standards and applicable regulations. We maintain professional insurance coverage.
9. Termination
Either party may terminate the professional relationship with reasonable notice. Upon termination, we will provide you with your records and work product, subject to payment of outstanding fees.
10. Dispute Resolution
Any disputes will be resolved through mediation, and if necessary, arbitration in accordance with Ontario law. These terms are governed by Ontario and Canadian law.
11. Website Use
You may use our website for informational purposes only. You may not:
- Copy or distribute content without permission
- Use automated systems to access the website
- Attempt to gain unauthorized access
- Interfere with website operation
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website and, for significant changes, we will provide direct notice to clients.
Cookie Policy
Last Updated: December 19, 2024
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences and analyzing how you use our site.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
2.2 Performance Cookies
These cookies help us understand how visitors interact with our website by collecting information about pages visited and any errors encountered.
2.3 Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced features and personal content.
2.4 Marketing Cookies
These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of our marketing campaigns.
3. Specific Cookies Used
| Cookie Name |
Purpose |
Duration |
Type |
| _ga |
Google Analytics - User identification |
2 years |
Performance |
| _gid |
Google Analytics - Session identification |
24 hours |
Performance |
| consent |
Cookie consent preferences |
1 year |
Essential |
| session_id |
Session management |
Session |
Essential |
4. Third-Party Cookies
We may use third-party services that place cookies on your device:
- Google Analytics: To analyze website traffic and user behavior
- Form Services: To process contact form submissions
- Social Media: To enable social sharing features
5. Managing Cookies
You can control cookies through your browser settings:
- Block all cookies
- Accept only first-party cookies
- Delete existing cookies
- Receive notifications when cookies are set
Note that blocking certain cookies may affect website functionality and your user experience.
6. Cookie Consent
By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Information
If you have questions about our use of cookies, please contact us at:
Email: privacy@myfinanceteam.ca
Phone: 519-608-9883